Return: AAA Distributor accepts returns within 14 days of the delivery date. A 25% restocking fee will apply to all returned items. To be eligible for a refund, merchandise must be undamaged, in its original condition and packaging, with all accessories included. Please note that shipping charges, labor, and installation fees are not refundable. The customer is responsible for shipping all items back to AAA Distributor's warehouse at 2501 Grant Avenue, Philadelphia, PA 19114. For any questions or concerns, please contact our Customer Service at 215-745-7900.

Items that CANNOT be returned:

• Shower and Bathtub Doors
• Assembled Cabinetry
• Special Order Products
• Custom Cabinetry
• Custom Counter Tops
• Installed or Used/Open Box Items
• Items you have already assembled or installed
• Clearance Items
• Discontinued Items
  

Damages and Exchanges: If you receive a damaged product, it must be noted with the shipper to receive a full exchange. In the event that a door is damaged or missing from a cabinet, we will complete the order within 10 weeks or sooner. All replacements must be requested PRIOR to installation; otherwise, refunds and replacements will not be granted. Please report all damaged, missing, or defective products within 7 days of the delivery date; otherwise, claims will not be accepted. For replacement instructions, please call Customer Service at 215-745-7900.

Storage Fees: It is AAA's policy to deliver or schedule an immediate pick-up as soon as items have been pulled from stock and/or assembled. A storage fee of $25 per day will apply for every day the pick-up or delivery date is delayed following 5 business days of assembly.

Wood Composition: Please be advised that wooden boards used for cabinetry are a natural material cut from trees, which adapt to different climates and weather conditions, causing them to expand and contract. It is normal for wood to expand and contract under different temperatures and humidity levels, resulting in small (1mm – 5mm) spaces to appear on the mitering seam locations.

All unfinished doors should be stained, sealed or painted within 5 days of pickup or delivery to maintain its quality and durability.

Custom special order return policy : It is dependent on the special order product company